FAQs

With PACE, you can pay quickly and securely when refueling–without having to carry cash, credit cards or debit cards.

You save yourself long queues when you are in a hurry after refueling.

You can reliably find all your electronic receipts in your PACE Drive app–without an overfilled wallet or a clogged glove compartment.

At the same time, you can rest assured that your payment data is always secured and every payment is transmitted in encrypted form.

Hopefully everywhere soon! In the first step, you can use Connected Fueling at selected partner gas stations. All partner gas stations are highlighted with a blue icon on the map in the PACE Drive app. You can also see in the details of a gas station whether you can make mobile payments here and which payment methods are accepted.

We are already working on expanding the network and adding more partners. We’ll keep you up to date with news in our Connected Fueling News.

In the account menu PACE Drive App you will find the menu item “Payment methods”. Here you can add and delete payment methods. To save a new payment method, follow the instructions of the app.

Of course, the highest level of security is required, especially for bank information. Therefore, your payment data is stored separately from your other personal information and specially protected.

During the payment process, your data is transmitted in encrypted form. In addition, each payment must be confirmed by you before information is passed on. This is done using your personal PIN, fingerprint or facial recognition. You can adjust the exact level of security to your needs at any time in your account settings.

We guarantee high security even if you no longer want to use Connected Fueling with certain payment information. If you decide to delete your payment information, it will be done instantly and irrevocably.

When paying contactless via NFC, for example using Apple Pay or Google Pay, you can only pay directly at the checkout. This means that if there is a queue at the checkout, you have to stand in line and wait, as you have to hold your phone up to the checkout’s NFC reader.

Mobile payment with PACE, on the other hand, allows you to pay conveniently with your phone directly at the fuel pump. The employee at the gas station is automatically notified by PACE as soon as you have completed the payment process and you can continue your journey.

Unfortunately, the payment with accounts of ING Diba and comdirect currently does not work via giropay. In this case, please use one of our other payment methods such as Apple Pay, PayPal or credit card.